Workflow AI Actions
Workflow AI Actions enable you to incorporate artificial intelligence capabilities into your automated workflows. These actions allow your workflows to perform intelligent tasks like natural language processing, data analysis, and content generation without requiring specialized AI expertise.
Available Actions
- Conversation AI - Multiple Messages in One Workflow Action: Send multiple AI-generated messages in a single workflow
- GPT Powered by OpenAI: Leverage OpenAI's GPT models for advanced text generation and processing
Use Cases
- Generate personalized email responses based on customer inquiries
- Classify incoming support tickets by priority and department
- Analyze customer feedback for sentiment and key themes
- Extract important dates, names, and amounts from documents
- Translate customer communications into multiple languages
- Moderate user-generated content for community standards
- Get AI-powered recommendations for sales or support next steps
Workflow AI Actions bring powerful intelligence capabilities to your automated processes, enabling more sophisticated interactions and data handling without requiring specialized AI development skills.