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Highlighting & Resolving Errors in a Workflow

Overview​

The Error Highlight and Error Resolution feature in Stack uses AI to help you quickly identify, understand, and resolve errors within your workflows. With visual cues, actionable insights, and clear guidance, troubleshooting becomes straightforward directly from the Error Tab in the side panel.

Why This Feature Matters​

  • Improves Workflow Reliability: Quickly highlights and helps resolve errors, ensuring your workflows run smoothly.
  • Saves Time: Eliminates guesswork by providing direct explanations and suggested fixes for errors.
  • Increases User Confidence: Simplifies troubleshooting of complex workflows without needing external support.

Key Features​

  1. Error Button in Side Panel:

    • Located on the left side panel within the Workflow Builder.
    • Clicking the button opens the Error panel, displaying a list of all detected errors.
    • Errors are categorized into:
      • Integration Issues: Errors related to integrations.
      • Missing Mandatory Fields: Errors due to missing critical data in any action or trigger.

  2. Visual Error Highlighting:

    • Error icons appear next to actions and triggers for easy identification within the Workflow Builder.

  3. Error Panel:

    • A comprehensive side panel to check all errors related to a workflow in one place.

  4. AI-Powered Error Resolution:

    • The AI Assistant provides detailed explanations of errors and suggests actionable steps to resolve them.
    • Users can view recommendations and apply fixes directly from the AI Assistant.
    • A dedicated “Resolve through AI” button is available for immediate troubleshooting.

  5. Disabling Error Tab Visibility:

    • Users can hide the Error Tab using a toggle button in the side panel settings, allowing customization of visibility.

Using Error Resolution AI (Step-by-Step Guide)​

Step 1: Identifying Errors​

  • Errors are highlighted in the Workflow Builder with a ⚠️ Error Icon.
  • Click on the Error Tab in the side panel to view a complete list of errors.

Step 2: Using the AI Assistant to Resolve Errors​

  • Click on the “Resolve through AI” button next to the relevant error.
  • The AI Assistant will open in the left panel, providing:
    • Error Explanation: What caused the error.
    • Suggested Fixes: Actionable steps to resolve the issue.

Step 3: Applying Fixes​

  • Apply the suggested fixes in the action/trigger sidebar.
  • If the fix involves external integrations, the AI will guide you to the appropriate configuration settings.

Step 4: Confirmation and Continuation​

  • Once the error is resolved, the ⚠️ Error Icon will disappear, confirming the issue has been fixed.
  • Errors are automatically cleared from the side panel list once addressed.

Error Resolution Types​

  1. Integration Issues

    • Error: Integration with Facebook failed due to incorrect authentication.
    • Resolution: The AI Assistant prompts you to reconnect or re-authenticate the integration.

  2. Missing Mandatory Fields

    • Error: Snapshot import is missing required fields (e.g., Appointment Date, Custom Fields, etc.).
    • Resolution: The AI Assistant lists the missing fields and provides options to either map them or create new ones.

FAQs​

Q. Can I hide the Error Icons permanently?
A. Yes, you can toggle it off from the side panel settings.

Q. Will my Published workflow move to Draft stage if an error is found?
A. No, the workflow will not move to Draft stage.