Contact Workflow Triggers
Contact Workflow Triggers allow you to initiate automated processes based on events related to contacts in your Stack system. These triggers help you create responsive workflows that react to changes in contact information, behavior, or status.
Available Triggers
- Contact Created: Activates when a new contact is added to your database
- Contact Updated: Activates when contact information is modified
- Tag Added: Activates when a specific tag is applied to a contact
- Tag Removed: Activates when a tag is removed from a contact
- Field Value Changed: Activates when a specific field value is updated
- Contact Merged: Activates when duplicate contacts are combined
- Lead Score Changed: Activates when a contact's lead score is updated
Use Cases
- Start onboarding sequences when new contacts are created
- Trigger lead nurturing campaigns when specific tags are applied
- Notify sales representatives when high-value contacts update their information
- Launch re-engagement workflows when contact status changes
- Create internal alerts when lead scores reach threshold values
- Update external systems when contact data is modified
- Initiate follow-up sequences based on contact activity or property changes
Contact Workflow Triggers are the foundation for creating personalized, responsive customer journeys that adapt to contact behaviors and attributes, ensuring timely and relevant engagement at every stage of the customer lifecycle.