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Workflow Action - GPT Powered by OpenAI

Overview​

Welcome to a new era of streamlined business operations with Stack's Workflow AI Action. This feature leverages advanced AI to handle complex tasks swiftly and efficiently, allowing you to say goodbye to tedious manual processes.

Action Name​

GPT Powered by OpenAI

Action Description​

The Workflow AI Action is a cutting-edge tool that uses artificial intelligence to enhance your business automation strategies. Seamlessly integrating with your CRM, it intelligently responds to various triggers and actions, making your workflows more efficient. By utilizing advanced AI, such as GPT-4, this action generates dynamic and contextually aware responses, enriching your communication processes.

Whether you're working with social media, e-commerce, or learning management systems, Workflow AI offers versatile applications. It supports complex data formatting and computations, ensuring precision and efficiency in your operations. With this workflow action, your business becomes more proactive, responsive, and adaptable.

Action Details​

Select Model​

Choose from the following models:

  • GPT 4 Turbo
  • GPT 4o
  • GPT 4o mini

By default, GPT 4o is selected, but you can opt for GPT 3.5 Turbo from the dropdown menu if preferred.

Select Action Type​

Choose an action type to access pre-populated prompts. If your use case matches one of the available options, you can use the auto-populated prompt directly. Alternatively, you can create a custom prompt.

Available action types include:

  • Analyze Text Sentiment
  • Summarize Text
  • Translate Content

Example Use Case​

Scenario: You want to send a product recommendation to a customer who has recently made a purchase.

Trigger Setup:

  • Trigger: Order Placed
  • Name: Order Placed

Workflow Actions:

  • GPT Powered by OpenAI: Craft an email using the customer's name and product information.

Email: Send a thank-you email to the customer, suggesting additional products they might be interested in.

Outcome: This automation helps maintain a strong relationship with your customer by expressing gratitude and creating opportunities to pitch additional products.