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Resolving Webpage Display Errors After a Purchase in Stack

If you've encountered the following message after a purchase:

"Order successfully placed!
However, Something went wrong while displaying this webpage, please contact the seller."

Don't worry! This issue is typically due to the order form attempting to redirect the customer to a subsequent page that doesn't exist. Here's how you can resolve this:

Solution Steps​

  1. Add a Next Page:
    Ensure that there is a subsequent page in your funnel or website. This page should be set up to receive customers after they complete an order. By adding a next page, you guide the customer smoothly through the intended flow.

  2. Adjust Redirect Settings:
    Alternatively, you can modify the redirect action within the order form settings. Here’s how:

    • Navigate to the order form settings.
    • Look for the redirect options.
    • Set the desired action or page where customers should be directed after their purchase.

By following these steps, you can ensure a seamless experience for your customers, eliminating the error message and enhancing their journey through your Stack funnel or website.