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Automated Email Notifications for Form and Survey Submissions in Stack

When you enable this feature, Stack can automatically send a response to the individual who submits a form. Additionally, you can opt to notify your internal team members.

How to Activate Email Notifications​

These instructions also apply to surveys within Stack.

Steps to Activate​

  1. Navigate to Sites > Forms > Form Builder in your Stack account.
  2. Either add a new form or select an existing form from the list where you wish to enable the auto-responder.
  3. In the upper left corner of the form editor, locate and click the Bell icon to access notification settings.
  4. You will see two options:
    • Email Notification: Sends you an email when someone fills out the form.
    • Auto-Responder: Sends an automated message to the person who submits the form. Toggle this option to activate it.
  5. Complete the following fields:
    • Subject: Enter the subject line for the automatic email.
    • Reply-To Email: Specify the email address that will receive any replies to the automated email.
    • Sender Name: This defaults to the location's name if left blank, but you can customize it to display a different name in the email.
  6. Click Save to apply these settings, and then click Save again in the upper right to update the form.

Best Practice​

After saving the new settings, click Preview in the upper right corner and fill out the form to ensure the feature is functioning correctly.