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Personalize Recurring Emails with Custom Templates in Stack

Enhance your business's reputation management by personalizing recurring review request emails with custom templates. This feature allows you to create engaging and tailored interactions, boosting brand consistency and customer engagement.

Contents​

Key Highlights​

  • Personalized Experience: Assign different email templates for recurring review requests to enhance personalization.
  • Template Variety: Choose from a library of professionally designed templates for various scenarios.
  • Brand Customization: Tailor templates to reflect your brand’s voice and messaging.
  • Automation: Streamline review requests while maintaining a consistent and professional tone.

Key Benefits​

More Personalized Communication​

Utilize different templates to keep emails fresh and engaging, avoiding repetitive messaging.

Time-Saving​

Pre-designed templates save time by eliminating the need to craft emails from scratch, allowing for quicker setup.

Better Brand Consistency​

Ensure every email aligns with your business’s branding, voice, and messaging.

Higher Engagement & Review Conversions​

Customized emails increase the likelihood of customers leaving reviews.

How to Set Up Personalized Recurring Review Emails​

Follow these steps to configure custom templates for your recurring review request emails:

  1. Navigate to Reputation Management

    • Go to Reputation Management → Email Review Requests in your dashboard.

  2. Enable Recurring Review Requests

    • Set the frequency by updating the “Until clicked, repeat this every” and “Maximum retries” fields.
    • Enable recurring review requests.

  3. Select Custom Email Templates

    • Choose different email templates for each follow-up message.
    • Use a pre-designed template or customize the content to match your brand.

  4. Save and Activate

    • Confirm your selections and save the settings.
    • Your automated review request emails will now use the selected templates.

Frequently Asked Questions​

Can I create my own custom templates?

Yes, you can fully customize templates to align with your brand’s tone and messaging.

How many templates can I assign to recurring review emails?

You can assign different templates to each follow-up message, ensuring variety in communication.

Where can I find the template library?

The template library is available in the Reputation Management → Email Review Requests section.

Can I preview my emails before sending?

Yes, you can preview emails before activation to ensure accuracy and branding consistency.

  • [How to Automate Review Requests in Reputation Management]
  • [Customizing Email Templates for Reputation Management]
  • [Best Practices for Increasing Customer Reviews]

Next Steps​

  • Review your email templates to ensure they align with your branding.
  • Experiment with different messaging strategies to maximize engagement.
  • Monitor the performance of your review request emails and make adjustments as needed.

This update simplifies the automation and personalization of review request emails, helping your business maintain a professional and engaging customer experience.