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Voicemail Drop File Conversion

Learn how to convert audio files for optimal compatibility with phone carriers when using voicemail drop features in Stack.

Recording Voicemail Drop Messages​

To record your voicemail drop messages, you can use the following online tool:

If the quality of your voicemail file is high, follow these steps to adjust it for better compatibility:

  1. Visit: Online Audio Converter
  2. Upload your voicemail file.
  3. Convert it to ECONOMY 64kbps MP3.
  4. Upload the converted file back into the voicemail step in Stack.

Additional Recording Options​

If you're encountering issues with the file, you can further convert it using Audacity:

  1. Download and Install:

  2. Convert the File:

    • Drag and drop your audio file into Audacity.
    • In the bottom left, set the project rate to 8000.
    • Navigate to Tracks > Resample..., set to 8000, and click OK.
    • Go to File > Export Audio....
    • Name your file and choose Format: Other uncompressed files.
    • Click Options, set Header: WAV and Encoding: U-Law, then click OK.
    • Save your file.

Frequently Asked Questions​

We're working on compiling frequently asked questions for this topic. Please feel free to submit feedback to help us improve this section!