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Enabling Call Transcriptions for Recorded Calls

Call transcriptions in Stack allow you to keep precise records of all your conversations, supporting your documentation and compliance needs effortlessly.

Automatic Transcriptions​

Transcriptions are automatically generated for all your outbound and inbound recorded calls. This feature saves you time and effort by providing instant access to written records of your conversations.

Enhanced Visibility​

Once transcriptions are enabled, they will be integrated directly into the conversation page. This seamless integration makes it easy to access and reference call content whenever needed.

Benefits of Call Transcriptions​

Efficient Documentation​

With automatic transcriptions, you can maintain accurate records without the need for manual effort. This improves your documentation processes and helps meet compliance requirements.

Convenient Review​

Reviewing call content becomes a breeze as you no longer need to listen to entire recordings. This enhances both accessibility and efficiency in managing your communications.

How It Works​

To enable call transcription in your Stack account, follow these steps:

  1. Navigate to Settings.
  2. Select Phone Numbers.
  3. Go to Advanced Settings.
  4. Click on Voice Calls.
  5. Enable Call Transcription.

By following these simple steps, you can start benefiting from automatic call transcriptions in Stack, making your communication management more effective and streamlined.