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Important Notice: Verify Your Sole Proprietor Brands OTP

Overview​

We're reaching out to inform you about a crucial update concerning your Sole Proprietor Brands. If you established any Sole Proprietor Brands before October 4, 2022, and haven't yet completed the One Time Password (OTP) verification, please follow the steps below to ensure uninterrupted service.

Key Information​

To keep your legacy Sole Proprietor Brands active, it's essential to verify your identity. This involves updating your brand details with a mobile phone number from the business location and the Brand name by July 5, 2023.

Verification Process​

  1. Add a Mobile Number: Update your Brand with a mobile phone number.
  2. Receive OTP: You'll receive a One Time Password (OTP) via SMS.
  3. Confirm Registration: Respond with 'YES' within 24 hours to convert your Brand to Verified status.

Important: Complete this process before July 5, 2023, to avoid additional message filtering. After August 31, 2023, any unverified Sole Proprietor Brands and their associated Campaigns will be removed, and messaging services will be blocked.

Extended Deadline​

Originally, the deadline for OTP verification was June 1, 2023. However, we've extended it to July 5, 2023, giving you more time to verify your Sole Proprietor Brands created before October 4, 2022.

Why Verification is Necessary​

The U.S. telecommunications industry mandates mobile number verification for Sole Proprietors to prevent brand registration abuse.

Action Required​

Ensure you complete the OTP verification by July 5, 2023, for your existing Sole Proprietor Brands.

Consequences of Inaction​

Not completing the OTP verification by the deadline will lead to increased filtering of messages from unverified brands. After August 31, 2023, unverified Sole Proprietor Brands and their Campaigns will be removed, requiring you to restart the registration process and incur associated costs.

Associated Fees:​

  • One-time Sole Proprietor Brand registration fee: $4 (waived for previously converted Starter Brands)
  • One-time Campaign vetting fee: $15 (existing Campaigns exempt for now)
  • Monthly Sole Proprietor Campaign fees: $2 (applies to both existing and new Campaigns)

Conclusion​

We strongly encourage you to complete the OTP verification promptly to avoid disruptions or additional costs. If you have any questions or need assistance, please reach out to us.