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Creating Coupons for Products in Stack

Coupons are a fantastic way to boost sales by offering discounts on your products. In Stack, you can create coupons for both one-time and recurring products, including main and bump products in V2 Funnels. However, please note that coupons cannot be applied to one-click upsells.

What is a Coupon?​

A coupon is a discount offer provided by a business to encourage purchases. When you apply a coupon code, you receive a discount on the product or service you're buying.

Types of Coupons Supported​

Stack supports two types of coupons:

  • Percentage Coupon: Offers a percentage-based discount on the order value.
  • Fixed Coupon: Provides a fixed discount amount, regardless of the order value.

Important Notes​

  • Coupon codes are not case-sensitive and are automatically converted to uppercase.
  • Spaces and special characters are not allowed in coupon codes.
  • Customers can use a coupon code for a 100% discount on the cart value. However, they must enter their card details to save credit card information for potential upsells.
  • Only Stripe supports 100% discounts on order amounts. If both Stripe and PayPal are available, the PayPal option will be hidden during checkout.

Creating and Adding Coupons to Products​

To create and add coupons to your products, follow these steps:

  1. Generate a Coupon Code: Use the Generate feature to create a 7-character alphanumeric code.
  2. Set Coupon Details: Define the coupon type (percentage or fixed), and set any limitations such as the number of redemptions or applicable products.
  3. Apply to Products: Assign the coupon to specific products or allow it for all products.

Capturing Coupon Transactions​

When a coupon is applied, the details are recorded in the order details:

  • The coupon discount is shown as a line item alongside individual products.
  • Discounts are distributed based on the product values in the cart.
  • For cart-level discounts, the discount is spread across all products according to their value.

Frequently Asked Questions​

Do coupons apply to all products?​

Yes, coupons can be applied to both one-time and recurring products.

Are coupon codes unique?​

Yes, each coupon code is unique. No two coupons can share the same code.

What are the rules for creating a coupon code?​

Coupon codes must be alphanumeric and are not case-sensitive. Use the Generate feature to create a unique code.

What is the coupon name? Is it unique?​

Coupon names are for internal reference and do not need to be unique, but using unique names is recommended for easy identification.

How can I limit the total number of times a coupon code can be redeemed?​

You can set a limit on the number of successful redemptions for a coupon code. This limit only counts successful redemptions, not the number of users.

How do I restrict a coupon to selected products?​

You can limit a coupon's usage to specific products only. For example, if restricted to product A, the coupon can only be applied to product A.

How do I view orders where a coupon code has been applied?​

Navigate to Actions ➝ View History to see orders where the coupon code was successfully applied.

Can I set up a free product using coupons?​

Yes, you can offer a product for free using a 100% OFF coupon code. Customers will still need to enter their card details for verification and potential upsells.

Viewing Coupon Application Details​

Order details will display the coupon code and the discount applied per item for each product line, provided the coupon was successfully applied.

Remember, during a $0 checkout, a note stating "Card details will be used for verification purposes" will appear next to the card entry field.