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Editing Opportunity Status in Stack

Managing opportunity statuses effectively can significantly enhance your sales workflow and boost conversion rates. This guide will help you understand the different opportunity statuses in Stack and how to update them seamlessly.

Table of Contents​

Understanding Opportunity Statuses​

Open​

Opportunities marked as "Open" are actively being pursued. They represent potential deals that are still in progress and viable for conversion.

Won​

The "Won" status indicates a successful conversion into a sale or deal. It's applied when a lead has made a purchase or signed a contract, contributing to revenue.

Lost​

Opportunities with a "Lost" status represent deals that did not conclude successfully. This occurs when a lead decides not to proceed with a purchase or selects a competitor's offering.

Abandoned​

The "Abandoned" status is used when an opportunity has been neglected or disregarded, either by the lead or the sales team. It signifies that no further action or follow-up is planned.

Note: Opportunity status types and names are fixed. You can only choose from the four available types.

Updating Opportunity Status​

You can update the status of your opportunities in several ways:

Option 1: Direct Update​

  1. Navigate to the Opportunities Section
    Log in to your Stack account and go to the "Automation" section from the sidebar menu.

  2. Locate and Open the Opportunity
    Find the opportunity you want to update using search filters or by browsing the list. Click on the opportunity card to open its details page.

  3. Update the Status Field
    On the details page, find the status field. Click to open the dropdown menu and select the desired status (Open, Won, Lost, or Abandoned). Confirm the change to update the opportunity in the sales pipeline.

Option 2: Drag and Drop​

  1. Navigate to the Opportunities Section
    Access the "Automation" section in your Stack account.

  2. Locate the Opportunity
    Identify the opportunity you wish to update.

  3. Drag and Drop
    Drag the opportunity card to the appropriate status column and drop it. The status will update and reflect on the card.

Option 3: Using Workflows​

  1. Navigate to the Automation Section
    Go to the "Automation" section in your Stack account.

  2. Create or Open a Workflow
    Use an existing workflow or create a new one for managing opportunity statuses.

  3. Create a Workflow Trigger
    Set a trigger for updating the status, such as form submission, tag changes, appointment booking, transaction completion, or contract signing.

  4. Add the "Create/Update Opportunity" Action
    Add this action to your workflow. Use the search bar if needed to find it.

  5. Edit Workflow Action
    Select the pipeline and stage for your opportunity. Update any necessary details, including the status. Save your changes and the entire workflow to ensure everything is updated correctly.