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Setting Up Branded Domains

Video Tutorial

Setting Up Branded Domains

Purpose of Branded Domains

Branded domains are used across various system resources in Stack, including:

  • Calendar bookings
  • Surveys
  • Hosted materials
  • Email links
  • System-generated pages

Setting Up Your Branded Domain

  1. Choose a Subdomain

    • Common choices:
      • go
      • pages
      • www
    • Format: subdomain.yourdomain.com
    • Example: go.yourdomain.com
  2. Add Domain

    • Go to Business Settings > Branded Domain
    • Enter your chosen subdomain
    • Click "Add Domain"
  3. Verification Methods

    • Automatic (Supported Providers)

      • Click "Connect"
      • Authorize through your domain provider
      • Supported providers:
        • GoDaddy
        • Other integrated providers
    • Manual (Other Providers)

      • Click "Add Record Manually"
      • Add CNAME record:
        • Host: Your chosen subdomain
        • Target: brand.ludicrous
        • TTL: Default value
  4. Verify Domain

    • Click "Verify Records"
    • Verification time:
      • Typically: 5 minutes
      • Maximum: 24 hours
    • Check status periodically
    • Wait for "Verified" status

Best Practices

  1. Domain Selection

    • Use a subdomain for system resources
    • Reserve main domain for website
    • Keep it simple and memorable
  2. Verification

    • Wait 5 minutes before first verification
    • Check periodically
    • Allow up to 24 hours if needed
    • Verify again if not immediate
  3. DNS Management

    • Keep DNS records updated
    • Monitor for changes
    • Document configuration

Next Steps

  1. Continue to User Access & Permissions
  2. Set up team roles and permissions
  3. Configure user access levels
  4. Complete your onboarding process