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Accept Payments on Stripe Mobile POS Terminals with Stack

With Stack, you can seamlessly connect select payment terminals provided by Stripe to your mobile app, enabling you to accept payments when customers tap, insert, or swipe their cards on the terminal. This feature is available on Stack and its whitelabel apps.

Supported Terminals​

  • Stripe M2 Reader
  • BBPOS WisePOS E

How to Accept Payments Using a Hardware Terminal​

To start accepting payments with your Stripe terminal, follow these steps:

  1. Install the Stack Mobile App
    Make sure you have the Stack mobile app installed on your device.

  2. Access Payment Device Settings

    • Open the app and navigate to the Settings by tapping the gear icon in the navigation menu.
    • Select Payment Devices.

  3. Connect Your Payment Terminal

    • If it's your first time connecting a device, the app will automatically enter pairing mode. Ensure your payment terminal is powered on and has at least 25% battery.
    • Once your terminal appears on the pairing screen, tap Connect. The app will verify the terminal for updates and check its status. After the pairing process is complete and any necessary updates are installed, your terminal is ready to use.

  4. Process a Payment

    • Navigate to either the POS tab or Invoices, depending on your needs.
    • On the payment instruments screen, tap the tile labeled Pay with Hardware. This will prompt the terminal to accept payment.
    • Your customer can then complete the transaction by tapping, inserting, or swiping their card.

Frequently Asked Questions​

Q: What should I do if my terminal doesn't appear on the pairing screen?
Ensure that your terminal is powered on and sufficiently charged. If it still doesn't appear, try restarting both your terminal and the mobile app.

Q: Can I use other payment terminals with Stack?
Currently, Stack supports the Stripe M2 Reader and BBPOS WisePOS E. For other terminals, please check compatibility with Stripe.

For more detailed instructions or troubleshooting, feel free to explore additional help articles or contact Stack support.