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Offer Duration: Set Expiry or Start Dates for Your Offer

Overview​

With Stack, course creators can now define a fixed access period for members from the moment they sign up. This feature allows you to provide access for specific durations—such as 6 months, 2 months, 1 week, or even just a day—beginning on the registration date. Once this period ends, access is automatically revoked, making membership management straightforward. Additionally, you can set a start date for access, ensuring that offers activate on a specific date.

Setting Up Access Duration​

Step 1: Define Offer Access Validity Duration​

  1. Navigate to the Offer Setup:

    • Select the offer you wish to modify or create a new offer.

  2. Access Duration Settings:

    • Within the offer details page, locate the "Offer Access" section.
    • Select the checkbox labeled "Restrict access to specific amount of days".

  3. Specify Validity Duration:

    • Enter the desired validity period in days:
      • For 6 months, enter 180 (based on a 30-day month).
      • For 2 months, enter 60.
      • For 1 week, enter 7.
      • For 1 day, enter 1.

Step 2: Save and Apply​

  • Confirm Settings:

    • Review the access duration to ensure accuracy.

  • Save Changes:

    • Once confirmed, save your changes. The duration will apply to the offer starting from a member's sign-up date. Make sure to publish your offer.

How It Works​

Automatic Revocation​

  • Once the set expiry date is reached, Stack will automatically revoke the member's access to the course content.

Specify a Start Date for Access​

Step 1: Define Offer Start Date​

  1. Navigate to the Offer Setup:

    • Select the offer you wish to modify or create a new offer.

  2. Offer Access Begin Date:

    • Within the offer details page, find the "Offer Access" section.
    • Select the checkbox labeled "Begin access at specific date".

  3. Enter Date:

    • Enter your desired start date. The offer will activate on this date.

Granting members access on a predetermined date is ideal for product launches and pre-sales.

How It Works​

  • Pre-Start Visibility:
    • If an offer begins on a specific date and a user signs up before this date, they will be directed to the course page but cannot start the course or access any content. They will only see the overview page.

Note: Course creators can choose to set either a start date, an expiry date, or both.

FAQs​

Q1: What happens if a learner already has an active subscription or purchases an additional offer for the same course?

  • The system will automatically integrate the new offer's validity period with their existing access, ensuring uninterrupted access based on the most recent purchase.

Q2: What happens when a member decides to upgrade or change to another offer for the same course?

  • Their access to the course will be extended based on the new offer's validity period. The validity of the new offer takes precedence, ensuring members benefit from the most advantageous access terms.