Skip to main content

Kajabi Importer: Easily Move Courses to Stack

The Kajabi Importer in Stack enables you to seamlessly migrate your courses from Kajabi to the Courses section within Stack. This guide will walk you through the process to ensure your content is transferred smoothly.

In This Article​

How to Access the Importer​

Navigate to Memberships > Courses > Products > Create Product > Import to access the importer.

Best Practices​

To ensure a smooth migration, consider the following best practices:

  • Avoid using custom CSS during the migration.
  • Backup your themes to revert to original settings if necessary.
  • Perform the migration during off-hours to minimize disruption for learners.

Steps to Import a Course​

Follow these steps to import your courses:

Step 1: Create a Learner Profile​

  1. Create a Learner Profile: Set up a learner profile on Kajabi.
  2. Ensure New Contact: Make sure this is a new contact within Kajabi.
  3. Return to Stack: Go back to the Course Importer screen in Stack.
  4. Enter Credentials: Input the email and password used for the Kajabi account.
  5. Add Learner Domain: Enter the domain where learner login credentials are used.
  6. Click "Import": Start the import process.

Step 2: Importing Process​

  • The import process logs you in with learner credentials and begins transferring courses.
  • Progress is displayed; click "Refresh" for the latest status.
  • To cancel, click the "Cancel" button.
  • You can switch tabs during import, but do not close the tab or window.
  • All videos, images, and text content will be migrated for published courses and lessons.

Note: Only published lessons will be imported. Assignments, quizzes, and assessments are not included.

Step 3: Successful Importation​

Once the courses are successfully imported, they will appear under the Products section. The "Last updated" timestamp will indicate when the last import occurred.

FAQs​

What causes an authentication error?

Authentication errors occur if the domain or credentials are incorrect. Double-check your credentials and ensure they are correct before starting the import.

What causes a "course import failed" error?

Possible reasons for import failure include:

  • Incorrect Theme: Verify the theme selection.
  • Credential Verification: Ensure credentials are accurate.
  • Valid Domain: The domain should be compatible with the "/login" path (e.g., "domainName/login").
  • Retry Option: If the import fails, click "retry" to resume from where it left off.
  • Cancellation Clarification: If you cancel the import, it will stop, and any new imports will start fresh.

More Tutorials from the Community​