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Why Can't I See My X (formerly Twitter) Account When Connecting or Scheduling Posts?

As of December 4, 2024, Stack's integration with X (formerly known as Twitter) has been disabled. This means you can no longer create, schedule, or post directly to X using the Social Planner.

What Does This Mean for You?​

  • X Integration Disabled: You will not be able to connect your X account in the Connections tab or post to X via the Social Planner.
  • Other Integrations Unaffected: All other social media platforms like Facebook, Instagram, LinkedIn, Google Business Profile, and TikTok continue to be fully supported and operational.

Why Is This Happening?​

Recent changes in X's integration requirements introduced a significant monthly fee, which would have led to increased costs for our users. Despite our efforts to negotiate a more favorable agreement, we couldn't reach a solution that avoided this cost increase.

While we're disappointed to remove X integration, we're committed to enhancing the Social Planner and supporting all other integrations effectively. We recognize the importance of X in the social media landscape and will keep an eye on any changes in their API requirements. Our goal is to potentially re-integrate X in the future.

What’s Next for X on Social Planner?​

We understand how crucial X is for many businesses and creators. Our team is actively exploring options to bring back X support with improved functionality that aligns with platform requirements. We'll keep you updated on any progress.

FAQs​

What would be the additional cost to retain X as an option in the Social Planner?

Retaining X would incur a platform cost of $42,000 per month ($504,000 per year) due to the newly required enterprise V2 X API.

Is it possible to implement a solution that would incorporate individual API keys for X accounts?

While technically feasible, using a "bring your own API key" approach is not considered a sustainable long-term solution.

Additional Resources​

For more details on the changes to X's API, you can refer to the following articles: