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Scheduling Posts for Your Communities with Social Planner

Plan your community engagement effortlessly by scheduling posts in advance for your groups and channels using Stack's Social Planner. This feature streamlines content distribution, enhances scheduling control, and boosts engagement, helping you build stronger and more consistent interactions within your communities.

Key Features​

  • Scheduled Posting: Plan and schedule your content ahead of time to ensure your posts go live at the optimal moments for each community. This helps maintain engagement and ensures your message reaches members when they're most active.

  • Unified Content Management: Manage all your posts, both past and future, from a single interface. Easily view your post history, upcoming scheduled posts, and current statuses across all communities, allowing for quick adjustments and oversight.

How It Works​

  1. Access Social Planner:

    • Navigate to Marketing > Social Planner within your Stack account.

  2. Connect Your Communities:

    • Add your community groups and channels by visiting the 'Settings' page in Social Planner. From there, select a community group from the list available in your current location.

  3. Add Groups and Channels:

    • Once connected, the group and all its channels will be added to the Social Planner.

  4. Compose Your Post:

    • Go to the Post Composer page. You can select multiple channels, and it will indicate which group each channel belongs to.
    • Add rich text media to your content. You can include images and videos:
      • Up to 10 images or videos are allowed.
      • Images can be up to 10 MB each.
      • Videos can be up to 1 GB in size and must be at least 4 seconds long.

  5. Complete Mandatory Fields:

    • Ensure you fill out necessary fields such as the Title and select the user you want to post as.

  6. Schedule Your Post:

    • Once your content is ready, schedule your first community post. Note that community posting supports CSV and other post types.

Important Notes​

  • If there are new channels or changes to group/channel details, these will not automatically update in Social Planner. You will need to go to Social Planner Settings > Communities to re-sync the groups and channels.

  • In the Post Composer area, you have the option to specify the user on whose behalf the post will be published. You can also set default users for new social posts under Social Planner Settings > Communities.

By following these steps, you can effectively manage and schedule your community posts, ensuring your content reaches your audience at the right time.