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Using Inline Forms and Surveys in Email Campaigns

What Are Forms and Surveys Elements?​

Forms and Surveys in Stack allow you to seamlessly integrate pre-built or custom feedback forms into your email campaigns. These can include various types of feedback mechanisms such as 1-10 scoring, like/dislike options, and 5-star ratings. This feature is designed to help you gather valuable insights by collecting and analyzing responses directly through the Submissions tab in your campaign statistics.

When to Use Forms and Surveys​

  • Collect Product Feedback: Use a 1-10 scale to gather detailed feedback on your products.
  • Gather Service Reviews: Implement 5-star rating forms to understand customer satisfaction.
  • Simple Feedback: Utilize Like/Dislike forms for quick and straightforward feedback.
  • Data Analysis: Export data from users with low ratings to identify areas for improvement.

How to Use Forms and Surveys​

  1. Navigate to Email Marketing and create a new campaign.
  2. Add the Form Element to your email.
  3. Choose the type of feedback form you wish to include, such as NPS or ratings.
  4. Customize the design and settings of your form to align with your campaign's goals.
  5. Enter a name for your form in the Title field.
  6. Set a custom success page to enhance the user experience after form submission.
  7. Send your campaign and keep track of responses through Campaign Statistics > Submissions.
  8. If needed, export the list of respondents for further analysis.

For those using pre-built forms, you can directly access the submission page to view responses.

Integrating forms and surveys into your email campaigns with Stack is a powerful way to engage with your audience and gather actionable insights.