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Understanding From Address in Campaign Configurations

Note: With the introduction of Workflows, you can now manage everything that Triggers and Campaigns previously handled, plus much more, all within a single, streamlined builder! Learn more about Workflows.

When setting up campaigns in Stack, it's important to configure the "From Address" correctly. This ensures that your communications appear professional and are delivered successfully to your contacts.

What is the "From Address"?​

The "From Address" is the email address that recipients see when they receive an email from your campaign. It's crucial for maintaining the authenticity of your messages and ensuring they don't end up in spam folders.

Configuring the "From Address"​

  1. Navigate to Campaigns: Start by accessing the Campaigns section in your Stack account.
  2. Select Your Campaign: Choose the campaign you want to configure.
  3. Edit Settings: Within the campaign settings, locate the "From Address" field.
  4. Enter a Valid Email: Input a valid email address that represents your brand or business. This should be an address that your contacts recognize and trust.
  5. Save Changes: Ensure you save your changes to update the campaign configuration.

By following these steps, you can effectively manage your campaign's email settings, enhancing deliverability and maintaining professional communication with your audience.