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Troubleshooting Missing Facebook Pages in Stack Integration

If you're having trouble seeing your Facebook Business Pages when integrating Facebook with your Stack account, don't worry—this is a common issue. Here's a step-by-step guide to help you resolve it.

Steps to Fix Missing Facebook Pages​

  1. Access Your Facebook Account

    • Log in to your Facebook account.

  2. Navigate to Settings

    • Click on your profile picture in the top right corner.
    • Select Settings and Privacy from the dropdown menu.
    • Click on Settings.

  3. Check Business Integrations

    • On the left sidebar, find and click on Business Integrations.

  4. Edit LeadConnector App Settings

    • Locate the LeadConnector app.
    • Click on View and Edit next to it.

  5. Enable All Permissions

    • Make sure all toggles are turned on. Scroll down to ensure everything is enabled.

    Note: Only the user who integrated the Facebook page can view and manage it in the dropdown list. Ensure you are an admin of the Facebook page to see it listed.

  6. Select Relevant Pages

    • When presented with a list of pages and checkboxes, select all pages relevant to your needs.

  7. Save Your Changes

    • After making your selections, click Save.

    Important: If pages are already selected, do not uncheck them, as this could disrupt their existing integrations.

By following these steps, you should be able to see and manage your Facebook Business Pages within Stack without any issues. If you continue to experience problems, consider reaching out to Stack support for further assistance.