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Facebook Multi-Page Lead Ads Integration with Stack

Integrating Facebook Lead Ads with Stack allows you to seamlessly capture leads from Facebook Ads and manage them directly within your CRM. This integration helps you efficiently gather contact information from potential customers and promptly follow up, enhancing your sales and marketing efforts through automation.

What is the Facebook Lead Ads Integration?​

The Facebook Lead Ads integration with Stack enables businesses to automatically capture leads and manage them in a single platform. This integration streamlines lead management, reduces manual errors, enhances lead quality, boosts conversions, and supports business growth.

Who Benefits from This Integration?​

This integration is perfect for businesses leveraging Facebook Ads to generate leads and streamline their lead management processes. It is particularly advantageous for small businesses or startups with limited sales teams, as it automates lead capture, saves time, and improves data accuracy. For businesses already using Stack, this integration ensures a seamless import of leads into existing workflows, enhancing follow-ups and maximizing efficiency.

Benefits of Facebook Lead Ads Integration​

  • Automated Lead Capture: Automatically import leads generated through Facebook Ads into your CRM, eliminating manual data entry.
  • Improved Lead Quality: Gain insights into your audience, personalize marketing efforts, and enhance lead quality through CRM tracking and management.
  • Enhanced Lead Management: Manage leads in one place, providing a comprehensive view of interactions with prospects and customers, streamlining sales and marketing efforts.
  • Efficient Follow-Up: Quickly follow up with leads and prioritize sales efforts based on lead quality and behavior.
  • Increased Conversions: Automate lead capture and improve lead management to boost conversions and ROI from Facebook Ads.

Pre-requisites for Facebook Lead Ads​

Ensure the following before integrating Facebook Lead Ads with Stack:

  • Access: You must have access to the Facebook page for creating lead ads. For more information, refer to Facebook's guide on page roles.
  • Ownership: The page and ad account should be owned by the same user. More details can be found in Facebook's ad account roles guide.
  • Permissions: Verify you have the necessary page and ad account permissions. Ideally, you should have admin or manage permissions. For more on permissions, check Facebook Pages roles and Ads permissions.
  • Ad Account Check: Confirm your page is connected to the appropriate ad account by navigating to the Ad Account settings.
  • Leads Access: Ensure you have lead access. If the lead connector isn't visible, you may need to search for it manually or enable it. For syncing issues, refer to Facebook's troubleshooting guide for lead ads.

Creating Custom Fields​

When setting up custom fields for Lead Ads in Stack, ensure you use the supported custom fields:

  • TEXT
  • LARGE_TEXT
  • NUMERICAL
  • PHONE
  • MONETARY
  • SINGLE_OPTIONS
  • DATE
  • DROPDOWN
  • RADIO OPTIONS
  • CHECKBOX

Avoid updating field names in Facebook forms under settings, as this may affect mapping in Stack.

How to Integrate Facebook Lead Ads with Stack​

Setting Up Facebook Integration​

  1. Navigate to Settings under your sub-account.
  2. Select Integration.
  3. Click on Connect under Facebook.
  4. Allow the necessary permissions.
  5. Select the pages you want to connect with Stack.
  6. Set up the form and map the required fields with Stack fields.

Disconnecting Facebook Integration​

  1. Go to Settings under your sub-account.
  2. Select Integration.
  3. Under Facebook, click on the three dots on the card.
  4. Click on Disconnect.

Managing Facebook Pages​

  1. Go to Settings under your sub-account.
  2. Select Integration.
  3. Under Facebook, click on Manage Pages.
  4. Select the pages you want to link and click Update.

Troubleshooting and Manual Sync​

  1. Go to Settings under your sub-account.
  2. Select Integration.
  3. Under Facebook, click on Troubleshoot.
  4. Identify any missing permissions and manually sync leads if needed.

Enabling or Disabling Facebook/Instagram Messages​

  1. Go to Settings under your sub-account.
  2. Select Integration.
  3. Under Facebook, click on Settings from the menu.
  4. Enable the Facebook and Instagram messenger for the connected page.

Managing Forms​

  1. Go to Settings under your sub-account.
  2. Select Integration.
  3. Go to Facebook form field mapping at the top of the screen.
  4. Find the form you want to edit, update mapping, or deactivate.

Troubleshooting​

If you encounter issues, please refer to the troubleshooting document for Facebook.