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List of All Outgoing System Emails

Sub-Account/Location Level​

New Appointment Request​

Notifications for "New Appointment Request" are sent from both the Unassigned Calendar and the Group Calendar.

Disabling "New Appointment Requests" for Assigned Users in Group Calendars​

To stop receiving "New Appointment Request" emails for assigned users in Group Calendars:

  1. Navigate to Locations Settings.
  2. Select Calendar Settings.
  3. Open the desired calendar.
  4. Click on the Confirmation tab.
  5. Save your changes.

Disabling "New Appointment Requests" in Unassigned Calendar​

To disable these notifications in the Unassigned Calendar:

  1. Go to Locations Settings.
  2. Choose Calendar Settings.
  3. Open the relevant calendar.
  4. Click on the Confirmation tab.
  5. Remove the email(s) listed.
  6. Save your changes.

Note: If the calendar settings for auto confirmation and send appointment alert emails are enabled, appointment owners will still receive request emails. A fix is being developed for future updates.

Appointment Review Request Email & SMS​

These notifications can be disabled. When sending a review request, the signed-in user will appear as the sender. To send a request on behalf of the assigned user, use the Workflow action "Send Review Request."

Social Planner Reconnect Expired Token Notification Email​

This notification can be disabled. The signed-in user will be listed as the sender of the message.

New Review Email​

This notification can be disabled.

Invoice Notifications​

  • Invoice Payment Attempt Failed
  • Invoice Payment Successful
  • Error in Auto Payment of a Recurring Template
  • Skipping Auto Payment Due to Manual Invoice Update
  • Invoice Received
  • Payment Successful for an Invoice
  • Payment Attempt Failed for an Invoice
  • Upcoming Auto Payment Information
  • Auto Payment Failed for a Recurring Template

Frequently Asked Questions​

Currently, there are no frequently asked questions. Please submit feedback to help us improve this section!

Additional Resources​