Skip to main content

Automatically Merge Facebook Messenger Contacts with Lead Ad Contacts

When you receive a message on Facebook Messenger, Stack typically creates a new contact using the sender's name. This can result in duplicate contacts if the person has already filled out a Lead Ad Form.

To streamline your contact management, you can enable the Merge Facebook Contacts By Name feature. This setting allows Stack to automatically merge incoming Facebook Messenger contacts with existing contacts, reducing duplicates and keeping your contact list tidy.

How to Enable Contact Merging​

  1. Navigate to Settings in your Stack dashboard.
  2. Select Company Settings from the options.
  3. Find the Merge Facebook Contacts By Name setting.
  4. Toggle this setting ON to enable automatic merging.

By activating this feature, Stack will intelligently match and merge contacts, ensuring your communications remain organized and efficient.