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Resolving Yext Canceled or Duplicate States

Encountering a canceled or duplicate state with Yext can be confusing, but we're here to help you resolve it smoothly.

Understanding the Issue​

If you're trying to subscribe to Yext through Stack and find that there's already an active Yext presence via another third party, follow these steps to address the situation:

Steps to Resolve​

  1. Log into Your Account
    Access your Stack account and navigate to the appropriate location.

  2. Go to the Listings Page

    • Head over to the Reputation section.
    • Click on Listings.

  3. Contact Yext Support

    • Look for the highlighted link on the Listings page. This link will open an email pre-addressed with Yext support in CC.
    • In the email, include important details such as your business name, address, and phone number. This information will help the Yext support team investigate the issue more effectively.

Additional Assistance​

If you need further help or have any questions, feel free to reach out to us. We're here to support you every step of the way.